This Contact Information page applies to the online store operated by Hooknestbasics. 

Contact Details

Email: basic@hooknestbasics.com

Telephone: +421 905 438 762

Company Address: Hlavná 58, 811 01 Bratislava, Slovakia

Warehouse Address: Hlavná 58, 811 01 Bratislava, Slovakia

Website: www.hooknestbasics.com

Customer Support Availability

Support enquiries are handled promptly by our dedicated in-house team. Messages may be submitted at any time via email or telephone.

All enquiries are reviewed and responded to within 24 hours.

Communication Method

Customers may contact us using any of the listed contact methods. Email communication is generally preferred for detailed requests, as it allows full record handling and structured responses.

Telephone support is provided directly by our staff during our standard operating hours (Monday to Friday, 9:00 AM – 5:00 PM CET). If you contact us outside of these hours, please leave a voicemail or send a written message, and we will return your inquiry promptly on the next business day.

Written Correspondence

For any formal communication, customers are encouraged to use the registered email address above. Written records assist in maintaining clear communication and proper handling of all requests.

Updates to Contact InformationContact details may be updated from time to time to reflect operational changes. The latest information will always be shown on this page.